Archive for the ‘virtualization’ Category

As virtualization hits mainstream, channel’s complexion will change

Monday, August 16th, 2010

Even though I’m technically not a beat reporter on matters of virtualization, I wind up writing about the topic a fair amount because of my interest in green IT (few technologies are greener, when you think about it, in their ability to get companies to decrease their dependence on hardware). And because when anything becomes more mainstream in the software world, Microsoft declares war on the market.

So, it was with interest that I reported a story for TechTarget about whether or not VMware’s recent repackaging for its small business technology (more stuff for slightly more money) will be enough to inspire defections among the Microsoft channel. The answer is, not yet.

But that doesn’t mean Microsoft partners won’t sell VMware solutions opportunistically. Even though many will FOCUS on Microsoft’s virtualization story first, they are keeping their options open by certifying at least some personnel on VMware’s technology. Some are even prioritizing VMware, like Guy Baroan, president of Baroan Technologies, a technology services company in Clifton, N.J. He says he will lead with VMware because of the incredible value in its lowend packages. With the VMware VMware vSphere 4.1 release in July, the company moved to add the VMotion live migration technology to both the Essentials Plus and Standard editions. Essentials Plus now costs $3,495 for three hosts (up from $2,995) and Standard is now priced at $995 per processor (up from $795).

But Baroan isn’t dropping Microsoft: “We have to do both for the foreseeable future,” he said.

The one wild card in all this is the impending overhaul come October of what it takes to become a Microsoft Silver or Gold Certified partner. Moving forward, you’ll only be able to earn the Gold designation for certain competencies (not for an entire company). AND, you’ll need four separate technicians certified on the competency in questions PLUS someone on the sales and marketing end. Some smaller partners say that investment is too steep for their taste, which will change the nature of their relationship with Microsoft.

VMware has a golden opportunity to capitalize on the transition confusion, pun intended. We’ll have to see what the company has up its sleeve in the weeks to come but if I was one of their channel managers I would be on the offense — especially since Microsoft plans to offer deal registration points for virtualization wins, come fall 2010.

I help out SWOT Management Group principal Bill Brandt by posting to this blog from time to time. If you want to read some of my other writing, visit http://www.heatherclancy.com. And, of course, you can follow me on Twitter.

Certification’s grand dilemma: The converged data center

Tuesday, May 25th, 2010

In case you haven’t heard, VMware has overhauled its certification program this week, to encourage even more advanced virtualization solutions. That in itself is significant in the short. But I think this change also signals the first in a series of training and skills development initiatives that are intended to support the latest holy grail of the high-tech industry: the converged data center.

First, this week’s news. VMware has created a new designation called VMware Certified Advanced Professional, a level that recognizes how virtualization can be used to underpin infrastructure that will be critical for the development of IT-as-a-service platforms and for cloud computing models in general. In fact, Cisco has said that its Data Center Networking Infrastructure (DCNI) badge has been the fastest growing certification in the company’s history.

This level isn’t the most advanced level in the program: That would be the VMware Certified Design Expert (VCDX), of which there are only 50 professionals worldwide. Rather, the new Certified Advanced Professional (VCAP) certification is meant to be a stepping stone up to the VCDX elite. Here’s the requisite quote from Enis Konuk, who is the vice president of worldwide technical services for VMware:

“We expect the addition of VCAP certification will increase the skills of thousands of IT professionals, providing advanced knowledge to strategically implement and manage virtualization soluions to derive maximum value for their company or customers. The addition of VCAP to our program comes at a critical time as many companies need advanced skills to consider how to evolve their data centers to be more cost- and energy-efficient–all the while maximizing productivity.”

Just in case you needed even more explicit direction about what VMware is hoping to achieve, there are two specialties to choose from within the VCAP program: one for those with a role in data center administration and one for those focused on designing in a “multi-site, large enterprise environment.”

This seems to me to be one of the first steps toward skills development and certifications focused on covering the needs of a converged data center. Right now, even though the technologies that inform the data center are (in theory) coming together — servers, storage and network — these functions and roles are all handled very much separately. The skills for one aren’t necessarily transferrable to another.

I think it is very significant that if you want to become a VAR or data center integrator for the Virtual Computing Environment (VCE) Coalition, you need to go out and invest in separate certifications for all three of the participating technology vendors: Cisco, EMC and VMware. This despite the fact that the infrastructure being created by the coalition is supposed to be integrated more seamlessly than it otherwise would be if you cobbled together the separate pieces on your own. Hewlett-Packard has its own data center designation, of course, which dovetails with skills in its adaptive computing technologies.

What does all this mean? In my opinion, there will be a whole lot of turmoil in the world of certifications, as technicians who have been trained to be product experts need to start thinking in a bigger context. Think of all that training content that needs to be migrated and mapped and phased in and phased out.

My guess is that you’ll see more certifications along the line of management, design and architecture and that the product specialists will increasingly find themselves in team roles, as part of initiatives managed by others. How that will fly with engineers used to doing their own thing is anyone’s guess.

Want to read more channel news, as it happens? Follow my Twitter feed by visiting this link.

With adoption of IT as a service on the rise, it’s time to plan for the cloud computing inevitability

Monday, February 1st, 2010

CompTIA, the well-known IT channel industry association, released some research a few weeks ago that points to a strong upswing in adoption of managed services and software as a service during 2010.

Their survey of more than 400 U.S.-based SMBs finds that close to 30 percent plan to start using software as a service (SaaS) in an attempt to reduce costs; that’s up from 22 percent one year ago. Moreover, about the same number expect to flip the switch on managed services in 2010. Here’s some insight from Tim Herbert, who is CompTIA’s vice president of research:

“Technology providers may be well advised to approach SMBs with either new IT solutions that represent low perceived risk or replacement solutions that positively impact productivity and efficiency. There’s also an opportunity to provide ongoing maintenance services to help SMBs better manage their IT systems under current business conditions.”

So what does this have to do with the cloud? In a word, everything.

In the rush to come up with a sexy term for every new IT movement, those that evangelize cloud computing are, quite simply, advocating the push to more efficient IT infrastructure. SaaS and managed services are, if you will, part of the cloud evolution and they are laying the groundwork for broader adoption of IT as a service.

According to research firm IDC, worldwide IT spending on cloud services will triple over the next two years to reach $42 billion worldwide by 2012.  More than 50 percent of the organizations that plan to embrace cloud infrastructure or application options are looking to cut costs, according to the IDC data.

Businesses are interested in “the cloud” for three big reasons:

  1. They can get new applications up and running more quickly (at least in theory).
  2. They can let their IT staff worry about more strategic concerns, such as customer service applications instead of e-mail administration.
  3. They can switch some IT expenses from capital expenditures into ongoing operational expenses, charged on a recurring basis.

Most of the time, when someone uses the term “cloud computing,” they are referring to the idea of using infrastructure hosted externally by a large service provider, such as Amazon.com or Savvis or Salesforce.com. But it’s important the cloud computing concept—and all virtualization skills and management services it requires—will also apply to internal data centers, where it will allow businesses more flexibility about applications and services they can deploy inside their firewall.

So, what does the push to the cloud mean for the high-tech channel?

  1. The chances a midsize or larger enterprise will host ALL applications or infrastructure in the cloud are slim. E-mail and databases are the first things likely to shift in that direction. That means oodles of opportunity for VARs and IT solution providers with application integration skills. Knowledge of security, compliance and identity management will also be critical.
  2. Larger service providers cannot touch every customer prospect, so they will seek technology experts who can represent and recommend the advantages of their particular infrastructures.
  3. IT solution providers will need to adjust their operational models to accommodate a very different payment and revenue stream than in the past.
  4. At a minimum, IT solution providers must be familiar with which cloud computing options are at their disposal, so they can discuss both pros and cons with their prospects.

We suggest all elements of the high-tech channel spend time putting some substance about what the cloud will mean for their business a year from now – and three years from now.

  1. Perform a SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis to unearth investment requirements and sales potential for a cloud practice
  2. Understand whether you should build your own cloud infrastructure or recommend someone else’s
  3. Define acceptable service levels and procedures for evaluating the technical and business merits of emerging cloud infrastructure options
  4. Develop a unique service and solution proposition that builds upon your existing sales efforts and that recognizes potential areas of conflict
  5. Engage all members of your channel in the cloud dialogue for feedback

Catch me on video in two upcoming MSPtv Webcasts

Thursday, January 21st, 2010

Looks like I have to break out the work wardrobe again. I’ve been asked to participate in two upcoming Webcasts, being run on MSPtv and hosted by both Vertical Systems Reseller and MSPtv’s “Around the Channel” program.

My first appearance is on Vertical Systems Reseller’s VSR Channel Live program, with their editor, Regina Ciardello. Regina and I chatted about healthcare IT trends for the new year, including what the electronic medical records movement could mean for IT solution providers. Be sure to register at the Channel Live link above, to see me either as it airs on Friday, Jan. 22, at 1 p.m. EASTERN or in the archived edition.

I was also thrilled to be asked to be a guest on “Around the Channel,” which is a program on MSPtv. I’ll be speaking on the topic of “Managing Virtualization,” which becomes an even more complex problem as organizations take on more virtual servers, storage and desktops. I’ll be chatting about why virtual server sprawl could be an even bigger challenge than physical server sprawl and what tools are at the IT solution provider’s disposal to make sense of the mess. The segment will air on Wednesday, Feb. 17, at 12:30 p.m. EASTERN. Here’s a link for registering for my live appearance.